Support & Services

At Thrush, we strive to make your flying easier and your investment more secure. We back every aircraft’s performance with the best training and product support in the industry. From the smallest replacement parts to the latest updates, our support and services span more than 80 countries.

Support

Thrush’s Customer Assurance and Support initiative is still going strong and growing each year. Dedicated Support team members -pilots and mechanics- are on standby ready to take your calls. We will help resolve any technical, warranty, tech pub, or documentation issues you may have. We provide feedback from the folks in the field to our factory teams to incorporate your comments and improvement ideas to make our great aircraft that much better.

Services

Thrush’s new Services Dept has been increasing its offerings every year and has much more to come on the horizon. From our FAA licensed Repair Station at the Factory to Field Repairs on Airframes, Ferry flights, Engine Conversions, Exportation, and even Engineering Services. We are happy to roll up our sleeves and help keep you operating safely and successfully for the life of your Thrush!

Training

Training is the key to extending the performance of your pilots and your aircraft. We have Factory Authorized Training courses catered to your pilots, mechanics, and admins. Whether you need online, on-site, or prefer training at the factory, we have a program to help get your mechanics up to speed on the latest products and best practices to help your Thrush last for decades to come. Our Flight and Full Motion Simulator training is also set up to meet the needs of your Flight team. Recurrent training, Thrush Familiarization, Turbine transition, and Emergency Procedures are all created with the mission to get your pilots home safe each and every day.

Warranty

Behind every piece, part, and aircraft we manufacture stands our guarantee that it will perform as promised under normal use and service. If it doesn’t, we’re here to make things right. No excuses. No fine print. No runaround. Just peace of mind knowing that you’ll never have to settle for anything less than first-class quality.

To download a copy of our warranty, please click here.

Or, should you need to return a part we’ve shipped, just click on the “Returns Form” icon below. Our product support team will get right back to you with the right information to make sure your return goes smoothly.

Simply put, should any problem arise with our aircraft, we’re here to help solve it.